Acount problems

Hi Aud,

We're sorry for the inconvenience caused.
Initially, we'd like to inform you that our chat support is free of cost.
If you wish to contact us via live chat, kindly visit this link.
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Upon checking, we couldn't locate any active subscription under the email address you've used to contact us here.
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My subscription is not in my account, how to fix that?
I can not chat to USA from Norway, it is too expencive.

Hi Aud,

We're sorry for the inconvenience caused.
Initially, we'd like to inform you that our chat support is free of cost.
If you wish to contact us via live chat, kindly visit this link.
However, we're more than glad to assist you over this community forum.
Upon checking, we couldn't locate any active subscription under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.