Action center reports avg protection tuned off option to turn it on not working

AVG Protection
3

Hello Trevor,
We regret for the inconvenience caused. Do you use a paid or free version? Are you able to access your AVG program? If so, do you find the message displayed as 'You are protected' in AVG interface? Thank you.

1

Please help urgently with above topic as I may be open to malware etc.

2

Hello Trevor,
We regret for the inconvenience caused. Do you use a paid or free version? Are you able to access your AVG program? If so, do you find the message displayed as 'You are protected' in AVG interface? Thank you.