Action is not allowed (Error code: 0xe001f98d)

AVG Protection
2

Thank you for providing screenshot James,
The error is because of old/previous AVG traces. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ) to run AVG Remover tool and AVG Clear tool. After the computer reboots, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free) to download/install AVG Free Antivirus.
Best regards,
Alok.

5

Hello James,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus installation. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

Installing Free AVG

3

I'm having the same problem trying to reinstall Ultimate on my Win 10 desktop pc.

4

Hello James,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus installation. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.