Hello Robin,
We apologize for the inconvenience caused. We request you to follow the instructions to remove the traces of AVG and reinstall the AVG Ultimate. Here are the instructions:
1. Download and run the AVG remover from the link: http://download.avg.com/filedir/util/AVG_Remover.exe
2. Once the PC is restarted after running this tool, run the AVG Clear tool from the link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe (NOTE: Click No when the tool prompt for a restart in Safe Mode).
3. After running the tool restart the PC and download the AVG Ultimate program from the link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate
Please follow the instructions and contact us for further help.
Thank you.
Hello Robin,
We apologize for the inconvenience caused. We request you to follow the instructions to remove the traces of AVG and reinstall the AVG Ultimate. Here are the instructions:
1. Download and run the AVG remover from the link: http://download.avg.com/filedir/util/AVG_Remover.exe
2. Once the PC is restarted after running this tool, run the AVG Clear tool from the link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe (NOTE: Click No when the tool prompt for a restart in Safe Mode).
3. After running the tool restart the PC and download the AVG Ultimate program from the link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate
Please follow the instructions and contact us for further help.
Thank you.
I am trying to reinstall AVG Protection on my W10 PC.
I have tried to use the removal tool: though it does not show "Protection" just "Tune Up" which I don't want to remove.
And I get the message "Action is not allowed" with code 0xe001f98d
I would appreciate instructions on what to do about this!! I have see other people asking this question and you (AVG) say that you email instructions.