Activar licencia

Hello Luis,
We apologize for the inconvenience caused.
Could you please provide us the screen shot of the expiry message so that we can check and assist you better ?
Thank you. Joyson, AVG Customer Care.

I can´t activate my number license. The progran expired but I payed in November 2016 a renovation. Tha program now says that expired in a few days. I want activate but is a laberint. The solutions no are how the reality.

Hello Luis,
We apologize for the inconvenience caused.
Could you please provide us the screen shot of the expiry message so that we can check and assist you better ?
Thank you. Joyson, AVG Customer Care.