Hello Pat.
Thank you for contacting us. We have checked your records and found you have purchased AVG Protection multi device. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
Please, feel free to let us know if you require any further assistance. Thank you.
I have uninstalled and reinstalled but I never get the window to enter the activation key. Any suggestions?
Hello Pat.
Thank you for contacting us. We have checked your records and found you have purchased AVG Protection multi device. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
Please, feel free to let us know if you require any further assistance. Thank you.