Activate License

General discussion
7

Hello Richard,

Thank you for being patient.
We have received the information that the process for changing the activation steps on email under progress and it was moved with high priority.
We assure you that it will be implemented at the earliest as possible.
We appreciate your extended patience and understanding in this matter.

6

Hi Richard,
I understand the inconvenience, let’s try to fix it together.
Please follow the steps provided in the following article to activate your AVG Internet Security: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number

1

Trying to enter my license.

Email from AVG is telling me to
1 Open AVG.
2 Click on Support in top menu, then Reactivate.
3 Enter your license number then select Activate.

Problem is when I click on Support all I see are 2 options - either Visit Support or Learn & Share.

Where's the actual place to enter my license?

AVG need to make sure your emails include correct intructions.

3

You're welcome, Richard.
Thank you for providing us your valuable Feedback.
I've forwarded your Feedback to the Concerned Team and they will look into it.

2

Thanks
Maybe the emails can be updated?

5

Hi Richard,
I understand the inconvenience, let’s try to fix it together.
Please follow the steps provided in the following article to activate your AVG Internet Security: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number

4

Hello Richard,

Thank you for being patient.
We have received the information that the process for changing the activation steps on email under progress and it was moved with high priority.
We assure you that it will be implemented at the earliest as possible.
We appreciate your extended patience and understanding in this matter.