Hello Shirley,
I understand the inconvenience caused. I am sure we will be able to fix this together. I request you to open AVG Internet Security/AVG Free Antivirus > menu > about > subscription > enter license. If the issue still persists then please share a screenshot of the subscription page to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I am having a problem activating my license number. I am not seeing the activation button.
Hello Shirley,
I understand the inconvenience caused. I am sure we will be able to fix this together. I request you to open AVG Internet Security/AVG Free Antivirus > menu > about > subscription > enter license. If the issue still persists then please share a screenshot of the subscription page to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.