Activate mi license

Hello Sheila,
We are here to help you. I have sent you an email, you can reply to my email if you need any further assistance.
Regards,
Alok.

I received the email with de the license number that i bought. but when i want to active it, the te page says i not available. Why??

Hello Sheila,
We are here to help you. I have sent you an email, you can reply to my email if you need any further assistance.
Regards,
Alok.