Sorry for the trouble, Jody.
We request you to uninstall that AVG Internet Security expired version from Control Panel -> Programs and Features -> Uninstall. Restart your device and proceed with reinstallation as suggested here: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security . We are here if you need further help.
I renewed my AVG in January & now I am getting messages that my protection has expired. Earlier I got a message to activate my license and thought I had done so, but still getting messages that AVG is expired. No place to go to get into my account help
Sorry for the trouble, Jody.
We request you to uninstall that AVG Internet Security expired version from Control Panel -> Programs and Features -> Uninstall. Restart your device and proceed with reinstallation as suggested here: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security . We are here if you need further help.