Activate new computer

General discussion
1

Thanks, I need to transfer activation key from an older computer to this new computer. Have downloaded trial on this new computer but can't find anywhere to enter key or options menue.
Regards John Dawson 

4

Hello John,
On checking with your account we can see that you have active product of AVG Internet Security for (2 computers) and AVG PC tune up for multi device. From your description we can see that you are trying to activate your AVG Internet Security license in AVG ZEN.  We would request you to remove previously installed program traces from your system using AVG Remover tool and then try to reinstall AVG Internet Security followed by AVG PC Tune up for multi device…
Note: If you have installed any other conflicting programs like AVAST, NORTON, MCAFEE or KASPERSKY uninstall it first.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:

2

Hello John,
On checking with your account we can see that you have active product of AVG Internet Security for (2 computers) and AVG PC tune up for multi device. From your description we can see that you are trying to activate your AVG Internet Security license in AVG ZEN.  We would request you to remove previously installed program traces from your system using AVG Remover tool and then try to reinstall AVG Internet Security followed by AVG PC Tune up for multi device…
Note: If you have installed any other conflicting programs like AVAST, NORTON, MCAFEE or KASPERSKY uninstall it first.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:

3
  1. To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
    2) Run the downloaded file and follow the onscreen instructions.
    3) Restart your PC when the restart option is displayed on the remover tool screen.
    4)Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
    If you are still facing any issues with installation, please let us know we are here to help you.
    Thank you for understanding.