Thank you for the screenshot.
We request you to reinstall the AVG program and check for the issue again.
Keep us posted.
Hi Guillermo.
We're here to help.
Did you install any new Windows updates recently? What is the version of AVG Internet Security that is currently installed on your PC?
Open AVG Internet Security -> click Menu -> About to see the program version.
I have my AVG Internet Security subscription activated but can't activate ramsonware protection nor behavior protection
Yesterday I downloaded and installed the last AVG Internet Security version available for download.
What you are telling me is to uninstall completely and re-install again ??
Guillermo, this could be due to a conflict with the recent Windows update. Did you install any windows update after installing AVG yesterday?
Yes, Every week aproximately a windows update is installed
internet security version is 20.2.3116 (build 20.2.5160.568). I'm also ataching a screenshot
Hi Guillermo.
We're here to help.
Did you install any new Windows updates recently? What is the version of AVG Internet Security that is currently installed on your PC?
Open AVG Internet Security -> click Menu -> About to see the program version.