Hello John,
We will explain the reason for this.
You should have AVG TuneUp - Unlimited Devices program installed which will not have option to enter the license as the program activates only with AVG my account credentials.
You already have AVG TuneUp - Unlimited Devices and there is no need to have a separate license for PC TuneUp.
We recommend to keep using TuneUp - unlimited devices and migrate the PC TuneUp (1 computer) license to unlimited devices, so it will be added to existing subscription.
If you are okay with this, give us a confirmation here.
In order to activate my Tune-up license, the instructions say to click on "Help & Support," then click on "Activate License." I don't have "Help & Support." I have just "Help" & there is no "Activate License" button.
Hello John,
We will explain the reason for this.
You should have AVG TuneUp - Unlimited Devices program installed which will not have option to enter the license as the program activates only with AVG my account credentials.
You already have AVG TuneUp - Unlimited Devices and there is no need to have a separate license for PC TuneUp.
We recommend to keep using TuneUp - unlimited devices and migrate the PC TuneUp (1 computer) license to unlimited devices, so it will be added to existing subscription.
If you are okay with this, give us a confirmation here.