Sheila,
I apologize for the inconvenience caused. Please try to uninstall the installed AVG Antivirus/AVG Internet Security via control panel and then try to install AVG Internet Security unlimited as per the steps mentioned in this article . Keep us informed about the status.
I have entered my Activation code and started to download the Antivirus and it pops up with Incompatible software, i cannot get passed this stage to install on my mac. My account is saying the code has been accepted so i tried to upload onto a tablet my password is not valid and try's to take me to a gmail login. Help would be appreciated
Sheila,
I apologize for the inconvenience caused. Please try to uninstall the installed AVG Antivirus/AVG Internet Security via control panel and then try to install AVG Internet Security unlimited as per the steps mentioned in this article . Keep us informed about the status.