Hi Murray,
We will help you with the activation.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have downloaded the product but the activation code is rejected.
It shows as SUBSCRIBED in my account, but not on my subscriptions.
Double clicking the desktop icon does not lead to "welcome"etc.
I previously had the product but missed the email telling me payment was rejected (had old Visa #)
so I have repurchased it from that email.
It shows as SUBSCRIBED in my account, but not on my subscriptions.
Double clicking the desktop icon does not lead to "welcome"etc.
I previously had the product but missed the email telling me payment was rejected (had old Visa #)
so I have repurchased it from that email.
Hi Murray,
We will help you with the activation.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We will help you with the activation.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.