Hi Duane,
We'll certainly help you with activating AVG TuneUp.
To check if you've installed the latest version, please share us the screenshot of the AVG TuneUp interface for further assistance.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
I upgraded my AVG from the free version to Ultimate. When I try to run Maintenance it tells me this doesn't work on the free version .... BUY upgrade which I have done. I check on AVG site and it says account is active but my program says IT IS NOT. On my program there is no option to ACTIVATE as instructed to do by clicking HELP in top right.
What do I have to do??
Thanks Duane
Thank you for sharing the screenshot as requested, Duane.
You have installed the old version of AVG TuneUp.
I suggest you to uninstall it from control panel and install the new version to activate the subscription and use the paid features.
I have sent an email to uninstall, install and activate AVG TuneUp.
Please check the email and follow the steps as instructed.
Feel free to reach us if you need further help.