Activating BreachGuard

Did the downloading ten times BUT i dont know how to input the CODE into the APP. Send questions via SUPPORT but was not answered. Tried Chat twice BUT they just gave  me link that Ive tried ten times. My question was simply: How to input the Code provided at the end of the download into the APP. so my account can be activated since I already paid for it 2 days before. The two chats DIDNT answer my question and this was VERY UNPROFFESIONAL especially when I need protection after my system was "hacked" a few days ago. I even gave them permission to activate my BreachGuard account but they didnt.
Fini

Hello Fini,
Thank you for contacting AVG Community Support.
Please accept our sincere apologies for the trouble this has caused you.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

Hello Fini,
Thank you for contacting AVG Community Support.
Please accept our sincere apologies for the trouble this has caused you.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.