Activating licence

AVG Protection
3

Suzanne,
We are here to help. Please activate AVG Internet Security as per the steps mentioned below:
1. Please open AVG Internet Security and click on "My AVG" icon at top right corner of it.
2. Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Enter new license", enter the new license number and activate it.
3. Otherwise, if you find your email address there, then click on "Log out" option and if you still find old license, then click on "Remove license" option.
4. Please follow the 3rd step until you encounter "Log in" and "Enter license" option. Once you encounter "Enter license" option, please click on it, enter the new license number and complete the activation process.
5. Restart your PC once all the components in AVG Internet Security get enabled.
Keep us informed about the status to assist further.

1

I can't activate licence because there is no AVG icon on my home screen.

2

Suzanne,
We are here to help. Please activate AVG Internet Security as per the steps mentioned below:
1. Please open AVG Internet Security and click on "My AVG" icon at top right corner of it.
2. Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Enter new license", enter the new license number and activate it.
3. Otherwise, if you find your email address there, then click on "Log out" option and if you still find old license, then click on "Remove license" option.
4. Please follow the 3rd step until you encounter "Log in" and "Enter license" option. Once you encounter "Enter license" option, please click on it, enter the new license number and complete the activation process.
5. Restart your PC once all the components in AVG Internet Security get enabled.
Keep us informed about the status to assist further.