Activating licence

AVG Protection
5

Hi Al,

As you are using CloudCare there is no need to worry about changing any licences as it will be billed by your service provider.
I can see that you were billed for Internet Security 2015, if you are using CloudCare you can get this refunded.

You can request the refund here: Contact AVG Support - AVG Phone Number, and Chat Support

Please let us know if we can be of further assistance.

Best Regards,

David Phillips.
AVG Technical Support.

6

Al, What is the AVG product name?.
AVG Guru

7

I have AVG Cloud Care Antivirus, version 2015.0.5645, virus database verwsion 4260/89980 (23Jan15)

1

An e-mail from AVG tells me to activate my licence, although I have been using AVG for some time.
The e-mail instructs me to open AVG, and then to click on "Support", but when I open AVG, there is no "Support" tab.
Since AVG is working well, can I just ignore this, or is there something else I can do?

Al Trenary

3

Al, What is the AVG product name?.
AVG Guru

4

I have AVG Cloud Care Antivirus, version 2015.0.5645, virus database verwsion 4260/89980 (23Jan15)

2

Hi Al,

As you are using CloudCare there is no need to worry about changing any licences as it will be billed by your service provider.
I can see that you were billed for Internet Security 2015, if you are using CloudCare you can get this refunded.

You can request the refund here: Contact AVG Support - AVG Phone Number, and Chat Support

Please let us know if we can be of further assistance.

Best Regards,

David Phillips.
AVG Technical Support.