Activating license. Asked to do it when you have already done it prior by a few weeks

Hello, Peter.
Could you click on 'Help' and provide a screenshot (http://avgclick.me/getscreenshot) of the AVG PC TuneUp window to assist you further? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Activating license request.  Unable to redo it as it was done a couple of weeks ago.  Why the repeat request as the help/support line is not in the tune up ,window.

Hello, Peter.
Could you click on 'Help' and provide a screenshot (http://avgclick.me/getscreenshot) of the AVG PC TuneUp window to assist you further? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.