Hi there,
My name is Grant and I had paid for a 12 month subscription renewal recently on January 4th, 2018. I assumed it was reactivated and fully functional from that date, but I got an email on monday, saying that the licence number needs to be reactivated. That was not a problem to do, but when I followed the instructions to try and do it on the Support webpage, it didn't have an activate section. Can I do it on the dashboard?
Hi Grant,
I understand the inconvenience, let’s try to fix it together.
Please follow the steps below to activate your AVG Internet Security with your new License Number:
1. Please open AVG Internet Security or AVG Anti-Virus by double-clicking the AVG icon on your desktop.
2. Click My AVG in the top-right corner of the screen and select My Subscriptions.
3. Then click Enter new license.
4. Type or paste the new license code from the email sent to you by AVG, then click Enter license.
Hi Grant,
I understand the inconvenience, let’s try to fix it together.
Please follow the steps below to activate your AVG Internet Security with your new License Number:
1. Please open AVG Internet Security or AVG Anti-Virus by double-clicking the AVG icon on your desktop.
2. Click My AVG in the top-right corner of the screen and select My Subscriptions.
3. Then click Enter new license.
4. Type or paste the new license code from the email sent to you by AVG, then click Enter license.