Hello, Rebone.
Thank you for reaching us with your concerns. Could you provide a screenshot ( http://avgclick.me/getscreenshot ) of your My Subscription window and the blank page that comes up to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I am trying to activate my licence from the My Subscription platform and the web page that comes up is blank. Please help.
Rebone
Hello, Rebone.
Thank you for reaching us with your concerns. Could you provide a screenshot ( http://avgclick.me/getscreenshot ) of your My Subscription window and the blank page that comes up to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Rebone,
Thank you for providing the screenshot. It is a new tab opened in your web browsing session. You need not to open web browser to activate AVG with new license number. Please follow the steps provided below to complete the activation.
Open AVG Internet Security.
Click on My AVG->My Subscription.
Click on 'Enter license number', type in the license number and follow the instructions on your screen.
If you need anything else, do not hesitate to let us know.