Activating my license

AVG Protection
6

Hello Kavas,

I will help you further with the activation.

Please let me know the name of the AVG program you are trying to activate on your computer.

1

As per your instructions I opened AVG and clicked on SUPPORT. However I cannot find the REACTIVATE button to enter my license code.
Please advise.
Thanks

2

I am using AVG PC Tuneup. I did find a site where I could enter my License code. I entered it and it required me to purchase the item. I am already registered for automatic renewal.
Has my registration now been updated?

4

Hello Kavas,

I will help you further with the activation.

Please let me know the name of the AVG program you are trying to activate on your computer.

5

Kavas,

I have checked your account,  you have active subscriptions of AVG Ultimate valid until 2020.10.19, AVG Secure VPN till 2021.6.13, AVG PC TuneUp license for 1 PC (2018.7.26) and recently you have been charged automatically for AVG Internet Security  license for 1 comptuer (2019.6.13). 

Since you have AVG Ultimate (multidevies) comes with both AVG Internet Security and PC TuneUp program, you can get a refund for AVG Internet Security license and cancel the Automatic renewal for AVG PC TuneUp license as well. Else, I can help you to merge both AVG Internet Security and PC TuneUp to AVG Ultimate, so the expiry date of AVG Ultimate will get extended. Please let me know which option you would prefer so I can help you with the activation of AVG on your computer.

3

Hi Kavas,

We have escalated the case to our senior team to merge your AVG Internet Security and AVG PC Tune up to extend the license period for AVG Ultimate. And our senior team will reach out to you through email with the resolution for this.

Thanks
Vishnu Vardan