Activating my product

I bought AVG Internet Security at Walmart and followed all the steps entering the License number-
GSR2-X1925392-7FFC.  I got an email to click on and activate my subscription and it says it has no record of my subscription.  This is also for 3 PCs.  I need to activate what I paid for, and I'm not buying one online in addition to this one.  Please help!

Hello James,

I am sorry to hear that.

I see that you have registered the code and AVG Internet Security Unlimited is valid until 3/9/2019. To activate the program, please open AVG Internet Security > My AVG > My Subscription > Click Logout (if you have that option) > Click Login and enter your AVG Myaccount credentials.

Regarding no record of subscription, are you getting this message when you login to your AVG Myaccount under My products tab? If yes, please attach the screenshot of My products tab to the email which I have sent to your registered email address.

Hello James,

I am sorry to hear that.

I see that you have registered the code and AVG Internet Security Unlimited is valid until 3/9/2019. To activate the program, please open AVG Internet Security > My AVG > My Subscription > Click Logout (if you have that option) > Click Login and enter your AVG Myaccount credentials.

Regarding no record of subscription, are you getting this message when you login to your AVG Myaccount under My products tab? If yes, please attach the screenshot of My products tab to the email which I have sent to your registered email address.