Activating my product

I bought a 1yr subscription and it told me to go out to avg.com/retail and download the product then install it, then activate it with the code off the card. Now my avg tells me my subscription is going to run out in 23 days. This card states I have one year. Anyone know how to fix this?

Hello Paul,

You have AVG Anti-Virus (3 computers) license that is expiring on 7th September 2018.
Are you referring to this license or did you purchase a new one recently?

Hello Paul,

You have AVG Anti-Virus (3 computers) license that is expiring on 7th September 2018.
Are you referring to this license or did you purchase a new one recently?