Activating Renewal Code

Hello Brian.
We regret the inconvenience caused.
Please follow the steps provided in my last message to resolve the issue.
If the issue persists, please contact our technical support team ( https://support.avg.com/support_contact_form?l=en ) for further help.

Entered activation code and comes up with the problem
"Please Connect to the Internet"
I have this on 4 Windows lap tops at the moment but the internet is connected and working fine on all 4 laptops.
Any ideas how to remedy this?

We are sorry for the confusion.

We will help you to resolve the issue.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

Dear Avinash
Thanks for the reply but I dod not receive your original reply and, as you can see, referring me to this convesation does not help as it is not here either. Can you please resend your roriginal reply.
Thank you
Brian Pickering

Hello Brian.
We regret the inconvenience caused.
Please follow the steps provided in my last message to resolve the issue.
If the issue persists, please contact our technical support team ( https://support.avg.com/support_contact_form?l=en ) for further help.