Activation code doesn't work

Hi Geert,

We are sorry to hear this.

Are you getting any error message when you try to activate the program?

If so, please share us the screenshot of the error message.

We request not to share the personal information in the public post due to security reasons.

Hi Santhosh,
My subscription should be valid till january 29th, 2021
Recently I had to upgrade my PC to Windows 10. After reinstalling AVG protection, it does not accept my activation code anymore.
The error on screen is "Something went wrong" (in Dutch: "Er is iets mis gegaan")

Can you please fix/release my subscription so I am able to activate the code on my PC?

Thanks,

I can't start the abonnement with my code
It doesn't work 
Please help. 
Sender: G. Smulders, (code removed)

Thank you for the information, Geert.
To be sure, are you getting the error for activating your AVG Anti-Track subscription?

Hi Geert,

We are sorry to hear this.

Are you getting any error message when you try to activate the program?

If so, please share us the screenshot of the error message.

We request not to share the personal information in the public post due to security reasons.

Yes, that is what it is