Activation Code Error

Hello Antony,
We're glad to assist you with this.
It looks like you're navigating through a different window other than activation page. Due to some privacy reasons, we've sent you an e-mail with complete set of activation steps and it includes the activation code.
Please follow the steps in the e-mail and revert to us for further assistance. Thank you.

I purchased AVG Ultimate through Best Buy online. I received my activation code through them. When I tried installing through the best but site, it gave me an error message. Online support was no help, the told me to contact AVG.
So i went and downloaded the application through the AVG website. When I put in the activation code, it seemed like it took it, however it asked me for my name, email, and zip code. When I hit continue, it just says "Sorry, something went wrong" and that's it. 
Is there a way to enter that activation code on the website?

Hello Antony,
We're glad to assist you with this.
It looks like you're navigating through a different window other than activation page. Due to some privacy reasons, we've sent you an e-mail with complete set of activation steps and it includes the activation code.
Please follow the steps in the e-mail and revert to us for further assistance. Thank you.