Activation Code not recognised

Hello Nigel,

We apologize for the inconvenience. We'll help you sort this.
Please share us the screenshot of the error message that says your code is invalid.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us posted.

Hi. Yesterday, I upgraded to Premium for my Mac, but the Activation code keeps coming up as invalid. I have tried on numerous occasions, but keeps coming up as invalid code. Anybody able to assist please?

Ive tried to Answer…I have pressed the mountain icon and added the screenshot. There is no button to send…What next?