Activation code rejected

Hi Joel,

We have replied to your original post: https://support.avg.com/answers?id=9060N000000gbyS.
Please keep up the conversation through single thread, in order to get quick assistance.
Thank you.

Hi Mariette.
We'd be glad to help.
I have sent an email requesting the code you received.
Please share it in a reply to my email to validate it and assist you further.

Hello, I have the same exact problem. I thought I was the only one, but i guess this is somewhat common. Can someone help me as well? Thank you!

Hello,

I bought a version of AVG ultimate at Staples the other day and the activation code isn't working.  I made sure to download avg free for mac first and the go the the subscription section.  When I enter the code I receive the following message.

Well this is embarrassing…  The activation code is invalid.

I made sure to enter the code with the hyphens.  I also tried re-installing avg that also didn't work.

Any help would be greatly appreciated.  Thank you.

Hello, I have the same exact problem. I thought I was the only one, but i guess this is somewhat common. Can someone help me as well? Thank you!

Hi Mariette.
We'd be glad to help.
I have sent an email requesting the code you received.
Please share it in a reply to my email to validate it and assist you further.