Activation code

AVG Subscription
3

Greetings, 

We will help you in this.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Make sure the activation code is blurred for safety.

1

I purchased one year protection but the activation code that I was given doesn't work.  I think I need a new code.  HELP

2

Greetings, 

We will help you in this.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Make sure the activation code is blurred for safety.