Activation code

Hello Sebastian,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
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Hi every body;

The recuest is for the activation code, the AVG send us a code, that doesn´t work. It had 2 caracter less than the ask for in the apps.

Some body knows what is the trouble of this. the apps ask for a code on this way: xxxx-xxxx-xxxx-xxxx. But the one AVG send me is not like that.

Thank you, 

Sebastian 

Hello Sebastian,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
As it is not recommended to share your order/subscription details over this public post. Hence, we've sent you an email to your registered email address.Please check for the email and revert to us.
Thank you for your understanding.