Hi Jo,
We're glad to help you with this.
Upon checking your account, we see that you've active subscriptions of AVG Internet Security, TuneUp, Secure VPN, Password protection & Driver Updater.
We're uncertain if the above mentioned programs are installed on your computer. Would you be so kind to check the programs list & let us know?
To check : Go to control panel - Programs - Programs & features - Check for AVG programs.
Note : AVG Password protection will not be listed in control panel.
Once we receive the update from you, we'll help you with the required info.
Also, let us know if you've reached us earlier to report this. If so, provide us the case number (if any).
I have evidently lost, or accidentally deleted the email with my activation code. Now what? I never activated it when I bought it, now I get information, but can't get details about what to do. Now what?
Thanks for any and all help you can provide.
Jo
Hi Jo,
We're glad to help you with this.
Upon checking your account, we see that you've active subscriptions of AVG Internet Security, TuneUp, Secure VPN, Password protection & Driver Updater.
We're uncertain if the above mentioned programs are installed on your computer. Would you be so kind to check the programs list & let us know?
To check : Go to control panel - Programs - Programs & features - Check for AVG programs.
Note : AVG Password protection will not be listed in control panel.
Once we receive the update from you, we'll help you with the required info.
Also, let us know if you've reached us earlier to report this. If so, provide us the case number (if any).