Thanks so much, Sreedevi! The remover tool worked perfectly, and I have successfully reinstalled Internet Security. I appreciate your help!
We are happy to hear that your issue is resolved. Thank you for your Patience and support. Please feel free to contact us if you are facing any issue. Thank you.
My AVG won't reactivate, even with a valid license number. The "Contact Support" page on the AVG website also doesn't work for me. It keeps prompting me to fill in all fields, even when all are filled in. I have tried to uninstall AVG but the process cannot complete because I get an error message that I do not have the proper permissions to disable the firewall. Because AVG isn't running and I don't have a dashboard, I can't disable the firewall the normal way. I've been a loyal AVG subscriber for years, but my patience is wearing thin. Please help - thanks!
Hello Scott, I apologize for the inconvenience and difficulties caused while reactivating your AVG program. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please refer the following link http://avgread.me/1DXPL5z to install your AVG Internet Security again. I have sent your license number to your registered email address. Thank you.
We are happy to hear that your issue is resolved. Thank you for your Patience and support. Please feel free to contact us if you are facing any issue. Thank you.
Thanks so much, Sreedevi! The remover tool worked perfectly, and I have successfully reinstalled Internet Security. I appreciate your help!