Hello Randy,
Thank you for contacting AVG Community Support.
We understand that you are getting a error message when activating.
We are really sorry to know this. We'll certainly check and help you out.
Upon checking we see that this case has been escalated to higher level support team and our team will contact you via email within 3 to 5 business days.
We request your patience and understanding.
Thank you.
When entering activation code, it tells me "Please connect to the Internet". I have repaired, uninstalled, and re-installed and am still getting the same message.
Sign in from your browser does not "Open AVG Internet Security"
Everything else on my computer connects to the Internet successfully - the AVG Internet Security does not.
A support person was able to connect to my computer and was able to verify the problem, but I have not heard back for 2 days now. I realize it may be an issue specific to my computer.
Is there an update on this issue?
Hello Randy,
Thank you for contacting AVG Community Support.
We understand that you are getting a error message when activating.
We are really sorry to know this. We'll certainly check and help you out.
Upon checking we see that this case has been escalated to higher level support team and our team will contact you via email within 3 to 5 business days.
We request your patience and understanding.
Thank you.