Activation of AGV product on MAC

Hi Morten, 
I can see that this order is already in refund state, is there anything else I can help you with?
Thanks

No, thank you. This is fine, as long as the rfund process comes to an end. And it will, I guess.
rgs Morten

Hey, I have bought an automatical uodate of my AGv product, and got this order number 29-1660563. But my AGV product (2015 internet security) does not make it possible for me to insert the new product key to activiate the product. What do I do? The money for the product has been withdrawn from my account.

Thank you for your help.

Moren Kvistgaard

No, thank you. This is fine, as long as the rfund process comes to an end. And it will, I guess.
rgs Morten

Hi Morten, 
I can see that this order is already in refund state, is there anything else I can help you with?
Thanks