Activation problems with AVG Internet Security Unlimited and AVG TuneUp Unlimited

AVG Protection
3
Hello Andres,
I'm sorry to hear that you're experiencing issues with AVG Internet Security and AVG TuneUp activation. I can see that you have purchased both subscriptions on 2018.2.17. We are experiencing issues with activating the AVG Internet Security/AVG TuneUp license which has been generated after 2/15. We are aware of this issue and our development team is working on a fix. The issue will be fixed soon. Your patience is much appreciated in this matter.
Best regards,
Alok.
1

I have found some posts (https://support.avg.com/answers?id=906b0000000DnunAAC and https://support.avg.com/answers?id=906b0000000DnunAAC) similars to my problem of activation with AVG Internet Security Unlimited and  AVG TuneUp Unlimited.

I used the cleaner and remove tools, downloaded and installed the files that appears in my account after the purchase and log in both softwares but the trial period remains.

Please help me. Thanks in advance.

2
Hello Andres,
I'm sorry to hear that you're experiencing issues with AVG Internet Security and AVG TuneUp activation. I can see that you have purchased both subscriptions on 2018.2.17. We are experiencing issues with activating the AVG Internet Security/AVG TuneUp license which has been generated after 2/15. We are aware of this issue and our development team is working on a fix. The issue will be fixed soon. Your patience is much appreciated in this matter.
Best regards,
Alok.