Activation requested

Hello Javier,
I'm sorry for any inconvenience caused. From your account, I can see that you have placed three orders for AVG Internet Security - Unlimited. Two of the order status shows Pending payment and one of the order status shows submitted. May I know if you can want to cancel the pending payment orders and we have to escalate the case for submitted order.
Best regards,
Alok.

Hello Javier,
I'm sorry for any inconvenience caused. From your account, I can see that you have placed three orders for AVG Internet Security - Unlimited. Two of the order status shows Pending payment and one of the order status shows submitted. May I know if you can want to cancel the pending payment orders and we have to escalate the case for submitted order.
Best regards,
Alok.

Hello
I have placed an order and it does not appear in my account and it is not active.
I request to activate my account.
a greeting