I will help you further with the activation.
You have an active subscription of AVG TuneUp Unlimited valid till 2021.2.2.
It seems that you have an older version of AVG PC TuneUp installed on your computer.
Please uninstall this older version from your computer control panel.
Click on this link https://support.avg.com/SupportArticleView?urlname=Install-TuneUp to install the latest version.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp to activate the product.
This program will get activated by logging in to your AVG MyAccount from the interface.
If you face any difficulties, please let us know and we will assist you further.
I have purchased the PC Tuneup unlimited and can`t activate it even though I have downloaded it through the Website after having activated my account!
If I open the AVG Tuneup Icon it will continue to Show the number of test-days, yet it will not Register itself after having opened Tuneup! Entered my account email and pw after having activated "my zen". then the account Shows up but will not make the test Version to a regular full Version...
Anybody has an idea on how to activate the product properly?
Best
Klaus
Hello Klaus,
I will help you further with the activation.
You have an active subscription of AVG TuneUp Unlimited valid till 2021.2.2.
It seems that you have an older version of AVG PC TuneUp installed on your computer.
Please uninstall this older version from your computer control panel.
Click on this link https://support.avg.com/SupportArticleView?urlname=Install-TuneUp to install the latest version.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp to activate the product.
This program will get activated by logging in to your AVG MyAccount from the interface.
If you face any difficulties, please let us know and we will assist you further.
Dear customer support,
Thank you very much for your support, it did take me a few minutes to resolve the issue following your advice as in your email.
The main issue probably was having downloaded an older version, followed by an unclear problem which prevented the proper online registration of my downloaded version of TuneUp Unlimited.
My older 2014 version of TuneUp might have played a role as well, however was discarded by the new download upon installation, however, minor fragments might have still hung around in the registry.
Making a long story short, I completely uninstalled that version and downloaded another version as per above links. Everything else was done in just a few more moments.
TuneUp works great now and I am able to use it on all the famile home- laptops as welll!
Thanks again for helping and preventing me to loose more time....
Best,
Klaus
Thank you for letting us know.
We're glad we were able to put you at ease.
If you need anything else, do not hesitate to let us know.