Addebito fraudolento per aver usato AVG GRATUITO

AVG Protection
8

Hello Gaetano,

We acknowledge your refund request.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post. 

We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert to us.

2

Good morning;
I uninstalled FREE AVG from my computer and found a charge of € 89.99 on my bank statement:
07/09/2021 September 2021 DRI * AVG Technologies www.avg.com IRL0 -89.99 € Please immediately refund this illegally taken money, I have always used AVG FREE. I have received two AVG Support Community mails
<noreply@help.avg.com>
(noreply@help.avg.com) no questionnaire and no reply anyway are you kidding someone?

1

Buongiorno;
ho disistallato AVG GRATUITO dal mio computer e sul mio estratto conto della banca trovo un addebito di 89,99€:

07/09/2021Settembre 2021DRI*AVG Technologies www.avg.com IRL0-89,99 €
Siete pregati di rimborsare subito questi soldi presi illegalmente, ho sempre usato AVG GRATUITO.
5

you know very well how a writing is translated, you know very well what I wrote.
repay all the stolen goods if you want it to end like this

3

Hello Gaetano, 

We will surely help you to get refund for this AVG charges. As we are unable to locate the mentioned charges under your current email address, we have sent email to request additional information. 

Kindly provide all the information by replying to that email. So, our team will immediately help you to process refund for it. Thank you. 

Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate.

NOTE: The below message is translated for your convenience using Google Translate.

Ciao Gaetano,

Ti aiuteremo sicuramente a ottenere il rimborso per questi addebiti AVG. Poiché non siamo in grado di individuare gli addebiti menzionati sotto il tuo attuale indirizzo e-mail, abbiamo inviato un'e-mail per richiedere ulteriori informazioni.

Si prega di fornire tutte le informazioni rispondendo a tale email. Quindi, il nostro team ti aiuterà immediatamente a elaborare il rimborso per questo. Grazie.

Il supporto tramite questo canale è disponibile solo in inglese. Puoi scriverci in inglese o ti aiuteremo nella tua lingua utilizzando Google Translate.

7

Hello Gaetano,

We acknowledge your refund request.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post. 

We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert to us.

6

Thank you for writing back to us, Gaetano.
We'd request you to check your email and revert us with all the details to proceed with your refund request.
Thank you for understanding in advance!

4

Good morning;
I uninstalled FREE AVG from my computer and found a charge of € 89.99 on my bank statement:
07/09/2021 September 2021 DRI Technologies * AVG www.avg.com IRL0 -89.99 € Please immediately refund this illegally taken money, I have always used AVG FREE.