Adding a device

Hello Holly,

Sorry for the inconvenience caused.
If your old computer is broken or crashed then you can very well install AVG on your new computer.
Do you have any AVG program installed on your new computer?
What is the exact message that you get when you try to install AVG Ultimate on your new computer?

no avg programs  installed on new computer

Hello,
I would like to add AVG Ultimate on a third device. My old computer (the one with AVG installed on it) is broken so I can not access the program and send an email to my new computer. I can log in to my AVG account on the new computer, but I do not see a place to install without having to access the actual program. Any ideas?

Hello Holly,

Sorry for the inconvenience caused.
If your old computer is broken or crashed then you can very well install AVG on your new computer.
Do you have any AVG program installed on your new computer?
What is the exact message that you get when you try to install AVG Ultimate on your new computer?

Hello Holly,
We apologize for the inconvenience caused.
We kindly request you to please refer the article http://avgclick.me/InstallUltimate to install AVG Ultimate on your new computer.
Please feel free to get back to us for further assistance.
Thank you.

no avg programs  installed on new computer