Nita,
We apologize for the difficulties, upon checking your records, we see that you have AVG Anti-Virus (1 computer) which can be installed on only one device. Would you like to install AVG Free on another devices? Visit this link: http://www.avg.com/us-en/download to download your AVG Free version. The program you have purchased won't include Zen interface, we request you to upgrade your program to add unlimited devices.
We suggest you to contact our sales support http://avgclick.me/AVGsales via online chat, they will help you to upgrade your program. Please feel free to get back to us for any issues with AVG. Thank you!
I do not see the ICON that will allow me to add another device.
Hello Raymond,
AVG AntiVirus is a basic protection, whereas AVG Internet Security have advanced protection. You do not have to purchase both, if you purchase AVG Internet Security, it does include the AVG AntiVirus features as well.
Thank you
Nita,
We apologize for the difficulties, upon checking your records, we see that you have AVG Anti-Virus (1 computer) which can be installed on only one device. Would you like to install AVG Free on another devices? Visit this link: http://www.avg.com/us-en/download to download your AVG Free version. The program you have purchased won't include Zen interface, we request you to upgrade your program to add unlimited devices.
We suggest you to contact our sales support http://avgclick.me/AVGsales via online chat, they will help you to upgrade your program. Please feel free to get back to us for any issues with AVG. Thank you!