Hello Tony,
We regret for the inconvenience caused. Since you have mentioned that there is no + sign in AVG Interface we would like to check whether your email ID is connected to the AVG ZEN network. If you haven't connected please try to log in as existing network with your AVG MY Account email with password. Once you have logged in please check whether you are able to see the + sign if the issue persist, please try to repair AVG ZEN in control panel. Please have a look at this article to repair AVG Program: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG . and also the following article which will helps you to get idea about how to connect your device with AVG ZEN network: http://support.avg.com/SupportArticleView?urlname=Create-a-Zen-Network-and-connect-AVG-Zen-apps-to-your-network
If you still facing the issue please let us know. we are here to help you.
Thank you.
Hi - I want to add AVG to a 2nd PC but I cannot see a + sign on my Zen screen. Can anyone help me with this?
Many thanks
TonyM
Hello Tony,
We regret for the inconvenience caused. Since you have mentioned that there is no + sign in AVG Interface we would like to check whether your email ID is connected to the AVG ZEN network. If you haven't connected please try to log in as existing network with your AVG MY Account email with password. Once you have logged in please check whether you are able to see the + sign if the issue persist, please try to repair AVG ZEN in control panel. Please have a look at this article to repair AVG Program: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG . and also the following article which will helps you to get idea about how to connect your device with AVG ZEN network: http://support.avg.com/SupportArticleView?urlname=Create-a-Zen-Network-and-connect-AVG-Zen-apps-to-your-network
If you still facing the issue please let us know. we are here to help you.
Thank you.