Hello Christine,
I understand the inconvenience caused. I am sure we will be able to fix this together. I have sent you an email, please follow the email instruction to install AVG programs on your laptop/android devices. You can reply to that email if you need any further assistance.
Best regards,
Alok.
I registered my HP Pavilion laptop when I purchased the programs.
I went to add my Surface Tablet under the android button; the description I put in erased my original HP Laptop info and made the surface Tablet appear to be the only one registered. I requested the email be sent to the email I used to register my original product. Email never arrived.
I don't remember the numbers and letters associated with the registration of the original laptop. I need to get both devices covered in AVG. What do I do?
Hello Christine,
I understand the inconvenience caused. I am sure we will be able to fix this together. I have sent you an email, please follow the email instruction to install AVG programs on your laptop/android devices. You can reply to that email if you need any further assistance.
Best regards,
Alok.