Hello Vincent,
Please be informed that AVG Zen app has been discontinued for Android, you may not be able to manage your Android devices from Zen interface on your windows computer. Please follow the steps below to activate the AVG Anti-virus PRO :
1. Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG Anti-virus.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on the drawer (3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Now, the AVG Anti-virus will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you. If you still experiencing the issue, please write back to us. Thank you for the understanding and patience.
I have the AVG Internet Protection formerly ZEN. I have tried to add my s
Samsung tablet with the app already installed. It sends the email, but I find no place to add pin number. I have tried logging into myAVG from tablet. The tablet still doesn't show up on my laptop. Although, the tablet is saying its connected to my account through the email.
Also, I would request go to my.avg.com and enter your AVG Myaccount credentials to see the Android device information and Anti-theft notifications. Also, add and manage devices from PC Zen interface on Windows PC, instead the devices can be viewed by logging in my.avg.com and the scan and update feature cannot be monitored from the my.avg.com. However, our developers are working on the redesign of AVG Zen interface.