Adding NAS to network

Hi Marian,

We will help you with the necessary information.

Please share us the screenshot of the message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

I need to get my computer to accept my NAS' device certificate.  I get a message that says this..."Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again."

How do I do this?

It indicates that AVG isn't causing the issue, Marian. Reason being, the issue persists, even after disabling AVG. If you still suspect that AVG is causing the issue, you can uninstall entire AVG program once to check.

No, I get back to the same screen that is shown in the screenshot above.

Thank you for your understanding, Marian. If you require any further assistance regarding this, feel free to wrie back to us.

Thanks.  Screenshot attached.User-added image

I will add that both my iphone and ipad are connected to it and have actually downloaded files to the drive.

Thank you for writing back to us, Marian.

We request you to temporarily disable your AVG Enhanced firewall to check if the issue persists.
To learn more about the AVG Enhanced firewall, refer to this article.
Kindly check if able to access the network after disabling the Enhanced firewall.
Keep us updated.

Hi Marian,

We will help you with the necessary information.

Please share us the screenshot of the message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.