Hello Ian,
We are sorry that you are unable to add devices to your AVG Ultimate program. It seems that you haven't activated AVG Ultimate in your PC, so please activate it using the steps provided in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate .Then please connect your devices to AVG Zen network using the steps provided in this article http://support.avg.com/SupportArticleView?urlname=Create-a-Zen-Network-and-connect-AVG-Zen-apps-to-your-network . Please feel free to contact us for any assistance regarding AVG.
Thank you.
i do not have the + sign next to my computer logo so i can add devices
Hello Ian,
We are sorry that you are unable to add devices to your AVG Ultimate program. It seems that you haven't activated AVG Ultimate in your PC, so please activate it using the steps provided in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate .Then please connect your devices to AVG Zen network using the steps provided in this article http://support.avg.com/SupportArticleView?urlname=Create-a-Zen-Network-and-connect-AVG-Zen-apps-to-your-network . Please feel free to contact us for any assistance regarding AVG.
Thank you.