Hello Chris,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
Hello Chris,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
Morning
I have AVG Security active until September 2022 running on a laptop PC, desk top PC, Samsung Tablet and Samsung S21 cellphone. They are all on the same account. I have given AVg all permissions on the phone and set up anti-theft.
When I log into my account I cannot see the phone although it is added and configured.
I could see the Tablet but deleted it while trying to add phone.
All the anti-theft tab on my account does is send me to the link for installing AVG on my phone which I have already done.
The phone is not synching with account?
Not sure what I am doing wrong.
Chris