Adding second computer,won't take activation code,help

Hello Vicki,
Let's have a look at it together.
We couldn't locate any active subscription under this email address. Please contact our support team https://support.avg.com/support_sales?l=en via online chat to locate the account and to assist you further.

just added to 1st computer,now trying to add to 2nd computer and activation code keeps getting denied,help!

Hello Vicki,
Let's have a look at it together.
We couldn't locate any active subscription under this email address. Please contact our support team https://support.avg.com/support_sales?l=en via online chat to locate the account and to assist you further.