Adding tablet to my paid subscription

Hello Gayle,

I will help you with the necessary information.

I see that you have only an active subscription of AVG Internet Security registered under the email address gxxxxxxx@bellsouth.net.

This program can be installed only on a single windows computer.

I followed the steps listed (from 2017) but while my account is showing, I still only have the free subscription on the tablet:

Hello, Sharon.
Thank you for reaching us with your concerns. I see that you paid for AVG Internet Security - Unlimited (1 year subscription). I would like to confirm that this subscription can be installed on unlimited no.of devices (Windows, Mac & Android). Do you need help to install this on an Android tablet now? If yes, please follow the steps below to complete the installation.

1. Open Google play store app on your device.
2. Search for AVG AntiVirus.
3. Locate and install the free version of the app.
4. Now open the installed app.
5. Tap on drawer (3 lines) on top-left of the app.
6. Select AVG Account.
7. Enter your My Account email address and password.
The paid app should get installed automatically.

Any thoughts?

Hello Gayle,

I will help you with the necessary information.

I see that you have only an active subscription of AVG Internet Security registered under the email address gxxxxxxx@bellsouth.net.

This program can be installed only on a single windows computer.